FAQs
Welcome to the Holiday Farms of Lampasas FAQs page! Here, we’ve gathered the answers to some of the most common questions about our delicious products and services. Whether you’re curious about our famous divinity, scrumptious fudge, or unique Texas gift ideas, you’ll find the information you need right here. If you have any further questions, don’t hesitate to reach out to us at davet3504@gmail.com. Happy browsing!
Frequently Asked Questions
Do you offer gift wrapping?
Sorry, no we do not offer gift wrapping, however we do offer a gift card service. During checkout, you can select to have a gift card with a personalized message and we will be happy to put a gift card in with your order.
Can I include a gift message with my order?
Absolutely! You can add a gift message during checkout, which will be included with your order at no additional cost.
What types of payment do you accept?
At Holiday Farms of Lampasas, we accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept PayPal for online orders.
How long does shipping take?
We strive to process and ship orders within 1-3 business days. Once shipped, delivery times typically range from 2-7 business days, depending on your location.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
Can I cancel or modify my order after it has been placed?
We strive to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, we are unable to make changes.
Are your products covered by a warranty?
Yes, our products are covered by a warranty against manufacturing defects. If our product fails to meet your expectations, please contact us and we will discuss a refund or replacement. email: davet3504@gmail.com
Do you offer customer support?
Absolutely! Our customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at davet3504@gmail.com, and we'll be happy to help.
Can I return a product if it is damaged or defective?
Yes, if you receive a damaged or defective product, please contact us immediately. We will arrange for a return or exchange and ensure that you receive a replacement product promptly.
How can I contact you for further assistance?
For further assistance or inquiries, please don't hesitate to contact us at davet3504@gmail.com. Our team is here to help and ensure that your shopping experience with Holiday Farms of Lampasas is nothing short of exceptional.